Princeton IT Services, Inc. is hiring for the position of Sales Support Assistant at its Gudivada office in Andhra Pradesh. The role is designed for detail-oriented candidates with experience in sales coordination, purchase order processing, vendor liaison, and order logistics tracking to support smooth B2B operations.
Job Details
| Attribute | Information |
| Hiring Organization | Princeton IT Services, Inc. |
| Open Position | Sales Support Assistant |
| Job Location | Gudivada, Andhra Pradesh, India (Onsite) |
| Shift Timings | 6:30 PM – 3:30 AM IST (US Shift / Night Shift) |
| Experience Required | 1 to 3 Years |
| Job Type | Full Time / Permanent |
| Target Function | Sales Support, Operations & Logistics Coordination |
About Organization
Princeton IT Services, Inc. provides end-to-end technology solutions and IT product distribution services to global businesses. The company partners with major IT manufacturers to deliver hardware, software, and cloud infrastructure supported by a dedicated sales and after-sales support team.
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Key Responsibilities
- Quotation & Order Generation: Prepare accurate sales quotes according to client specifications and issue purchase orders with proper documentation.
- Logistics & Shipment Tracking: Coordinate with logistics partners to monitor shipments and ensure product deliveries reach customers on schedule.
- Cross-Departmental Coordination: Serve as a liaison between the core sales team, vendors, warehouses, and logistics suppliers for seamless order processing.
- Data Management & Record Keeping: Maintain up-to-date sales records, order status tracking, and database entries inside system tools.
- Customer & Sales Support: Provide order updates to the sales team and resolve client inquiries regarding shipping dates, order statuses, and documentation.
Educational Qualification & Experience Requirements
- Education: Bachelor’s degree in any discipline or equivalent qualification.
- Experience: 1–3 years of proven work experience in sales coordination, order processing, or administrative support roles.
- Software Skills: Proficiency in MS Office (Word, Excel, Outlook); hands-on exposure to ERP or CRM platforms is preferred.
- Core Competencies: Strong verbal and written communication skills, high attention to detail, and sound understanding of logistics/order fulfillment pipelines.
- Location & Work Shift: Must be based in or willing to relocate to Gudivada, AP, and comfortable working the 6:30 PM – 3:30 AM IST shift.
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Skills You’ll Gain
| Category | Specific Tools & Competencies Mastered |
| Sales Operations | Purchase Order Processing, Sales Quotation Preparation, CRM/ERP Documentation. |
| Logistics & Supply Chain | Shipment Tracking, Carrier Coordination, Inventory & Warehouse Alignment. |
| Communication & Support | Cross-functional Vendor Coordination, Order Issue Resolution, B2B Client Support. |
Frequently Asked Interview Questions (With Answers & Solution Guidelines)
Sales & Logistics Operations
- Question:“If a vendor reports a delay on a time-critical customer shipment, how would you handle communication between the sales representative and the client?”
- Answer & Solution Context: Immediately gather updated delivery timelines and tracking details from the logistics vendor. Notify the internal sales representative with a clear status summary and alternative fulfillment options before updating the customer with realistic revised ETAs to maintain trust and transparent communication.
Order Processing & CRM Data Accuracy
- Question:“How do you maintain data accuracy when handling multiple purchase orders and quote generation requests simultaneously?”
- Answer & Solution Context: Utilize structured logging methods (such as ERP/CRM task queues or standardized Excel templates). Verify key line items (part numbers, pricing, quantities, tax terms) against vendor catalog guidelines before issuing formal POs or customer quotes.
How to Apply & Registration Details
Eligible candidates can view the job description and submit their job application online:
- Official Job Application Link:Apply on Princeton IT Services Portal